Privacy Policy

Last updated: September 20, 2025

1. Information We Collect

Personal Information

We collect information you provide directly to us, including:
- Account Information: Name, email address, and password when you create an account
- Payment Information: Billing details processed securely through Stripe (we do not store credit card information)
- Profile Information: Optional information you choose to provide in your user profile

Study Data

  • Learning Progress: Your answers, scores, study session data, and performance analytics
  • Usage Information: Pages visited, features used, and time spent studying

Technical Information

  • Device Information: IP address, browser type, operating system, and device identifiers
  • Cookies and Tracking: We use cookies and similar technologies to enhance your experience

2. How We Use Your Information

We use your information to:
- Provide Our Service: Deliver personalized study experiences and track your progress
- Process Payments: Handle subscription billing through our payment processor Stripe
- Improve Our Platform: Analyze usage patterns to enhance features and content
- Communicate: Send important updates, support responses, and optional educational content
- Security: Protect against fraud, abuse, and security threats

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in these limited circumstances:

Service Providers

  • Stripe: For secure payment processing
  • Amazon Web Services (AWS): For cloud hosting and file storage
  • Email Services: For account notifications and support communications

Legal Requirements

We may disclose information if required by law, court order, or to protect our rights and safety.

4. Data Security

We implement industry-standard security measures including:
- SSL/TLS encryption for data transmission
- Secure cloud hosting with AWS
- Regular security assessments and updates
- Restricted access to personal information

5. Your Rights and Choices

Account Management

  • Access: View and update your account information at any time
  • Data Portability: Request a copy of your study data
  • Account Deletion: Delete your account and associated data through your profile settings

Privacy Controls

  • Email Communications: Unsubscribe from optional emails via account settings
  • Cookie Management: Control cookies through your browser settings

Data Subject Rights (GDPR/CCPA)

If you're in the EU, UK, or California, you have additional rights including:
- Right to access, rectify, or erase your personal data
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion:
- Personal information is removed within 30 days
- Anonymized usage data may be retained for analytics
- Legal requirements may extend retention periods

7. Cookies and Tracking Technologies

We use essential cookies for:
- Authentication: Keeping you logged in
- Preferences: Remembering your settings
- Security: Protecting against fraud

Optional cookies for:
- Analytics: Understanding how you use our platform
- Performance: Optimizing loading times and functionality

8. Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.

9. International Data Transfers

Your information may be processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers.

10. Third-Party Links

Our platform may contain links to third-party websites. This privacy policy does not apply to those sites, and we encourage you to review their privacy policies.

11. Changes to This Policy

We may update this privacy policy periodically. We will notify you of significant changes by:
- Posting the updated policy on our website
- Sending an email notification for material changes
- Updating the "Last updated" date above

12. Contact Us

For privacy-related questions or requests, contact us at:

Email: privacy@ciprep.pro
Mail: CI Prep Pro Privacy Team
1280 Lexington Ave FRNT 2
#1144
New York, NY 10028

For data subject rights requests, please include:
- Your full name and email address
- Description of your request
- Verification of your identity